Wednesday, November 14, 2012

DIY Stair Lifts - Real Customer Comments



Wow time flies and new scams pop up every day. Too much work to list all the inaccurate web information or shady offers for Stair Lifts online.

This is a posting from a real customer of Ameriglide. It is good that real customers are allowed to post. The reality is that this unit was not likely a Used unit. It could have been a unit that was shipped out and the customer could not complete the install and it was shipped back. I also see some offering Factory Re-manufactured Stair Lifts. I have been to the Factories and have been told that they do NO Re-manufacturing. Be careful with sending cash to an online DIY Retailer. You paid 100% before it shipped and have no way to drive to their House and get your money back. As always be aware of who you are buying from.
Certified Customer
AmeriGlide Cable-Driven Stair Lift
Jul 12, 2012 3:23 PM
A Little About Myself
Healthy 72-Year Old Male
Pros
Reasonably priced, used unit, in fair-to-good condition.
Cons
Heavy. Installation instructions are confusing in places. The "slack cable" safety device is overly sensitive. Track alignment, cleanliness, and lubrication must be perfect to allow the chair to go downstairs without having the "slack cable" device engage. This then requires an able-person to disengage the "slack cable" device.
Service & Delivery
Shipment came quickly.
Buy a rack & pinion powered stair lift instead of this cable powered lift! The lift came with three track sections. The links for the middle section were in the wrong end of the track, and the instructions do not explain that there is a left & right side to the track. Thus, I put the track together wrong, and had to reassemble the track after completely installing the lift. I had to call AmeriGlide & the lift manufacturer to get help with the "slack cable" safety device problem.
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