Residential Elevator Installers - Certified???

In my searching of internet sites, I came across a new trick you should be aware of. Some Residential Elevator Installer companies are trying to bait you into thinking that they have offices all over the conutry. Be sure you go visit their office or Goolge Earth the address they give you. If the location is not in a commercial building with some warehouse space, you might want to be concerned if they will be around when you need them.

They also have a new trick to only ask for a small deposits on equipment. But you still pay 100% of the unit price before you see the unit at your door. Deposits are a normal part of custom ordered products. The real issue is what guarntee do you have that the unit shipped to you will fit or be a working unit, if the guy installing it has no connection to the sale of the unit.

The guy who is only getting paid to install the unit only cares that he gets paid for the completion of the install. He may be mad when all the parts don't arrive, but has no connection to the Mfg. guy. The guy who shipped it across the country only cares that he got your money before it shipped and really does not have time for finding missing or bad parts, because he really didn't make it to begin with. He just bought parts and put them on a skid.

Most real elevator companies want you to be a satisfied customer for life. Buying the Residential Elevator al la Carte may sound cheaper, but you must look at all the components of the sale.

Manufacturer:

Did the Manufacturer have completed operations or product liability insurance to cover any serious faults unseen when they quickly packaged the elevator parts and shipped them?

Did the maunfacturer actually manufacter anything? Some Low price Home Elevator suppliers offer a low starting price because they only push the order paperwork. Having no real stake in the maunfacturing process at all, or a very limited role.

Will that low price leader be in business to fund replacement parts? Currently a large manuacturer is requireing all controllers to be completely replaced if they go bad. To the tune of $5,000-6,000 per unit plus labor. If a smaller company has this issue they will not likely be able offer any replacemnt controllers.

Installer:

Does the installer do this on a daily basis.

Is this their 1st or 2nd home elevator installation?

Do they have referances that can be checked and can you see a recent installation they completed?

How old is their oldest working home elevator installation?

Do they have a contractors license?

Are they insured to install elevators? Some companies have been insured to install roofing or build houses, but their insurance company does not recognize their GL or completed operations or Work Comp for Elevator installations.

Country Home Elevator & Stair Lifts - Missouri, Arkansas, Oklahoma & Kansas offers a complete manufactured product, working installations since 1990, Elevator Insurance, Certified Installers from the Maufacturer and an NAEC CET-s certified Technician, Licensed where required in Arkansas & Oklahoma.

800-898-5090
countryhomeelev@cs.com

Total disreguard for safety. But they are complete!

Dear 4-medical supplies. I would like to point out a few safety hazards you just created by turning this unit over to the home owner to do it their self.

1. The top landing has no protection to prevent the user from rolling off the porch if the lift is down.
2. the opening under the porch creates a shear hazard. The disable user may not notice there feet being sheared off while the lift s going up, becuase they can't feel their feet.
3. the neighborhod kids may think it is a cool toy until they are entrapped in the opening.

These are the 3 quick things that concern me about your video and photos.


I will also send a message to your office. This should be corrected ASAP.

Sincerely,

Elevator Expert.blogspot.com