Wednesday, November 18, 2009

Residential Elevator Installers - Certified???

In my searching of internet sites, I came across a new trick you should be aware of. Some Residential Elevator Installer companies are trying to bait you into thinking that they have offices all over the conutry. Be sure you go visit their office or Goolge Earth the address they give you. If the location is not in a commercial building with some warehouse space, you might want to be concerned if they will be around when you need them.

They also have a new trick to only ask for a small deposits on equipment. But you still pay 100% of the unit price before you see the unit at your door. Deposits are a normal part of custom ordered products. The real issue is what guarntee do you have that the unit shipped to you will fit or be a working unit, if the guy installing it has no connection to the sale of the unit.

The guy who is only getting paid to install the unit only cares that he gets paid for the completion of the install. He may be mad when all the parts don't arrive, but has no connection to the Mfg. guy. The guy who shipped it across the country only cares that he got your money before it shipped and really does not have time for finding missing or bad parts, because he really didn't make it to begin with. He just bought parts and put them on a skid.

Most real elevator companies want you to be a satisfied customer for life. Buying the Residential Elevator al la Carte may sound cheaper, but you must look at all the components of the sale.

Manufacturer:

Did the Manufacturer have completed operations or product liability insurance to cover any serious faults unseen when they quickly packaged the elevator parts and shipped them?

Did the maunfacturer actually manufacter anything? Some Low price Home Elevator suppliers offer a low starting price because they only push the order paperwork. Having no real stake in the maunfacturing process at all, or a very limited role.

Will that low price leader be in business to fund replacement parts? Currently a large manuacturer is requireing all controllers to be completely replaced if they go bad. To the tune of $5,000-6,000 per unit plus labor. If a smaller company has this issue they will not likely be able offer any replacemnt controllers.

Installer:

Does the installer do this on a daily basis.

Is this their 1st or 2nd home elevator installation?

Do they have referances that can be checked and can you see a recent installation they completed?

How old is their oldest working home elevator installation?

Do they have a contractors license?

Are they insured to install elevators? Some companies have been insured to install roofing or build houses, but their insurance company does not recognize their GL or completed operations or Work Comp for Elevator installations.

Country Home Elevator & Stair Lifts - Missouri, Arkansas, Oklahoma & Kansas offers a complete manufactured product, working installations since 1990, Elevator Insurance, Certified Installers from the Maufacturer and an NAEC CET-s certified Technician, Licensed where required in Arkansas & Oklahoma.

800-898-5090
countryhomeelev@cs.com

Monday, November 2, 2009

Total disreguard for safety. But they are complete!

Dear 4-medical supplies. I would like to point out a few safety hazards you just created by turning this unit over to the home owner to do it their self.

1. The top landing has no protection to prevent the user from rolling off the porch if the lift is down.
2. the opening under the porch creates a shear hazard. The disable user may not notice there feet being sheared off while the lift s going up, becuase they can't feel their feet.
3. the neighborhod kids may think it is a cool toy until they are entrapped in the opening.

These are the 3 quick things that concern me about your video and photos.


I will also send a message to your office. This should be corrected ASAP.

Sincerely,

Elevator Expert.blogspot.com

Saturday, October 3, 2009

Never thought this blog would ever be noticed. OOPS

The DIY industry is making everyone an expert. My posting are here to caution the buying public that they need to know more about what is being sold online. I hear from people every month how they have bought a lift or elevator and now have no one to help them finish the installation or repair a new unit they bought on-line from a company who's sales person told them they could install the lift with a wrench and a screw driver.

Monday, September 28, 2009

DIY industry changes

DIY self installed Stairlifts, Dumbwaiters & home elevators is finally meeting with resistance from some manufacturers, State & local inspection agencies and well established elevator companies. Today Country Home Elevator & Stair Lift Removed the DIY option from its' websites. As the slow economy removes some of the most fradulent DIY companies, the local brick and mortar dealers continue to prove a solid investment for your stair lift purchase.

Please contact Craig at 800-898-5090 www.home-residentialelevators.com
countryhomeelev@cs.com

Thank you for your interest.

Creating Symmetry

So in an effort to create something special. That is unheard of in our industry, I have removed my comments in the interest of balance and compromise for the betterment of the whole.

If you understand the significance of this, thank you!

Thursday, March 26, 2009

Nigerian DIY Scam

Nigerian Scammers have found a new way to get your credit card information. The rising volume of Do-It-Yourself Installations is giving rise to credit card fraud. I heard it rumored that one of the on-line listing companies offering Stair Lifts as a do it yourself - DIY install is a Bogus Nigerian scam site taking credit cards and not shipping products.

I have said it many times "Buyer Be aware" many of the good looking, slick websites are not to be trusted. If you can't meet the company sales person at your front door, you probalily have a company that you won't be able to locate when you need help. My rule of thumb is to have a knowledgeable expert visit your home and look at all the factors in the installation and your specific application. They will be able to quickly see if there is a problem with the stair layout, before you get your lift installed.

Don't give your credit card to a stranger over the phone. Check your local phonebook listing. You want to know the the $3,000 investment will last and that you can locate the company in your area. Even Lawyers are hesitant to chase a criminal into South Africa, India or a carribeen island.

Check your National Associations for qualified installers at http://www.naec.org/ http://www.bbbonline.com/