Questioning failure rate

Today I talked to Mr. Updike in Grove, Oklahoma. He said his Acorn was not working and the Freedom Town Stair lift company he bought his Acorn from was out of business. His unit was installed 10 months ago. I wonder if this was the 1 of the .033% failure rate claimed by my Acorn rep.?

I will follow up to be sure he gets help and the full Warranty from Acorn.

Supporting Humor - It's just Nut's

Even Squirrels can tell a bad Acorn by looking at it!




This photo was circulated in Dallas at the NAEC elevator convention. While NAEC is a non-partisan group that promotes safe and well managed independant elevator companies and has no connection with this statement, there were many in attendance who were concerned with Acorn having a booth at a trade show where the whole point of meeting is to have better and safer installations.

If you reseasch "Acorn complaints" you will quickely see where there is a lot of buzz about the quality and integrity of the Acorn / Brooks products, both in the US & UK marketplace.