Monday, September 15, 2008

Questioning failure rate

Today I talked to Mr. Updike in Grove, Oklahoma. He said his Acorn was not working and the Freedom Town Stair lift company he bought his Acorn from was out of business. His unit was installed 10 months ago. I wonder if this was the 1 of the .033% failure rate claimed by my Acorn rep.?

I will follow up to be sure he gets help and the full Warranty from Acorn.

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